Refund policy
Returns & Refunds
We want you to love Lunish. If something isn't right, contact us at hola@lunishsoda.com within 14 days of delivery.
How it works
Because Lunish is a beverage, we don't ask you to ship anything back. Tell us what happened and send a photo if the product arrived damaged. Once approved, we'll issue a full refund to your original payment method. You may keep or discard the product.
Damaged, incorrect or incomplete orders
Same process. Contact us within 14 days of delivery with your order number and a photo, and we'll refund you in full. No return shipping required.
Refund timing
Approved refunds are issued within 3-5 business days. Depending on your bank, it may take a few additional days for the amount to appear on your statement.
Orders placed on Amazon
Purchases made through our Amazon store are covered by Amazon's return and refund policy, not by this one. Please start your request from your Amazon account.
Questions
Email hola@lunishsoda.com. We usually reply within 24 hours.
